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TERMS & CONDITIONS

Throughout this terms and conditions page, all instances of “we”, “us” and “our”, “website” and its variations refer to the www.thunderpack.co.uk and its owners & operators, unless stated otherwise. The terms “you”, “your” and its variations refer to Thunder Pack’s users, visitors and/or customers.


Terms of Use
Please read these terms and conditions carefully. By using this website you effectively establish your comprehension and acceptance of these terms and conditions. If you do not agree to the terms mentioned herein, in part or in entirety, please do not use this website.

Delivery Obligation
We come under an obligation to deliver the goods to you only after the payment is processed by your bank. Before that, even if you have checked out and/or received the confirmation email, we can deny delivery. If that is the case, we will discuss the issue with you.

Returns & Refunds
As per our returns policy, you can return an item you bought from www.thunderpack.co.uk within 7 days of delivery. Plausible reasons for returns may include damage to the product on/before delivery or the product being different from its description on the website. Once we receive the product you want to return, we will inspect it to decide whether it warrants a return. If it does, we can ship a product in its place or offer cash refund. The customer will pay the delivery charges for the returning and replacement items.


Privacy

Use of Personal Information
Your privacy is important to us. As per the Data Protection Act, we will use your personal information only for business purposes. We will never share, sell or rent this information with third parties unless it is required for providing you the product e.g. sharing your contact and address with the courier company.

Collection of User Information
When you visit www.thunderpack.co.uk the site automatically collects data pertaining to your usage of the website. This information is used by us to improve our site and enhances your shopping experience. We never automatically collect personal information.


Disclaimers

Security
Thunder Pack industry uses standard security measures and we try our best to offer our users a safe and secure online browsing and shopping experience. However, by using this website you agree to the fact that 100% security is not possible and absolve us of any and all responsibility for damage/loss that may arise from security lapses on this website. We cannot be held liable for any consequences related to any online security issues.

Product Usability
We do not make any claims regarding the usability or suitability of the products to your needs. We advise that you read the product descriptions carefully when selecting items for purchase. Thunder Pack cannot be held liable for any ineffectiveness of a product for your usage or any kind of inconvenience caused by the product.

Changes in Terms & Conditions
Thunder Pack reserves the right to modify these terms and conditions without any prior notice. It is your duty to keep yourself up-to-date with the latest terms and conditions. We will highlight any changes for a period of 14 days.